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Briefing note

Measuring what matters

Rethinking evaluation in water, sanitation and hygiene systems strengthening programmes

A briefing note that challenges us to rethink evaluation in WASH systems strengthening programmes

Authors
Stef Smits|Ruchika Shiva
Member
Riva Africa|Riva Asia|Riva Global
Resource type
Briefing note
Location
India|Pakistan|Sierra Leone|Zimbabwe
Year
2025
Theme
Systems leadership|Planning|Monitoring
Tags
systems thinking|planning|planning|monitoring
Publisher
Welthungerhilfe

The paper Measuring What Matters reinterprets OECD-DAC criteria through a systems lens, introduces a practical framework for assessing progress in complex system contexts, and proposes ways to design evaluations that reflect the realities of systemic change. Evaluating WASH programmes has traditionally focused on measuring tangible outputs and service-level outcomes. However, systems strengthening programmes require a different evaluative lens—one that can capture long-term change in how institutions, behaviours, and structures interact. The paper Measuring What Matters shares key insights from the evaluation of Welthungerhilfe's Global WASH Programme, which applied a systems strengthening approach across four countries. The paper reinterprets OECD-DAC criteria through a systems lens, introduces a practical framework for assessing progress in complex system contexts, and proposes ways to design evaluations that reflect the realities of systemic change.

Measuring what matters: rethinking evaluation in WASH systems strengthening programmes

  • Measuring what matters | PDF

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