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Communications, Knowledge Management and IT

Theophilus Jarquaye

Ghana

Blended communication with knowledge management leads to a more informed, connected and effective organisation.

Theophilus Jarquaye

Theophilus Jarquaye has spent his career uncovering a truth that many organisations learn too late: the problem is rarely a lack of information. The problem is what happens to information once it exists. It sits in reports that no one reads, in databases that no one searches, and in meetings where the right people were not in the room. He has made it his work to close that gap — between what is known and what is decided, between what is documented and what is shared, between what is communicated and what is understood.

He works with development organisations, civil society platforms, and community-facing programmes to strengthen the communication and knowledge systems that make impact visible and decisions smarter. Whether developing advocacy materials, managing digital knowledge repositories, producing field documentation, or coordinating the logistics of a stakeholder engagement event, he brings the same underlying discipline: make the information accessible, make the story credible, and make sure the right people hear it. He is equally comfortable behind the camera and in front of a screen editing a policy brief — because he understands that both are part of the same chain between evidence and action.

He is building towards a future in which strategic communication is recognised not as a support function but as a driver of development outcomes — one where organisations invest in knowledge management the way they invest in programme delivery, because they understand that the two cannot be separated. His ongoing MBA in Corporate Communications is helping him translate that vision into practice.

Experience highlights

  • Over five years of progressive experience in communications, knowledge management, digital media, and programme documentation within Ghana's international development sector
  • Supports communications, knowledge management, and IT functions at Riva Ghana and RCN Ghana — managing digital archives, media libraries, knowledge repositories, and communication platforms that support WASH programme delivery
  • Coordinates the Resource Centre Network Ghana, strengthening sector-wide learning and knowledge exchange systems 
  • Reviewed video documentation and does photography from field activities, stakeholder engagements, and translating programme experiences into compelling stories for donors, partners, and the public
  • Managed and updated organisational websites and social media channels for Riva Ghana and RCN Ghana, strengthening visibility and public engagement
  • Provides vocal translation (Akan-English) and transcription for community-facing video and audio documentation, ensuring accessibility for non-English-speaking communities
  • Volunteered as media and documentation support for the All Systems Go Africa Conference (2022), managing registration and conducting media monitoring
  • Member of the communication committee for the Mole WASH Conference 2023 -2026
  • MBA in Corporate Communications (ongoing), University of Professional Studies, Accra (UPSA); B.A. in Information Studies, University of Ghana, Legon
  • Languages: English, Ga, Fante, Asante-Twi, basic Russian