
Look at me when I smile - my brown teeth have a story to tell
Arjen Naafs, Riva Associate
Born in the leprosy mission ALERT in Ethiopia, where my father served as a doctor, I drank water with excessive levels of fluoride in my younger years — enough to leave my teeth brown and brittle, hard on the outside, soft and fragile within. This daily reminder while brushing my teeth is one of my drivers to change the system. Providing good basic services such as safe water, decent sanitation and good hygiene secures a more dignified life with white smiles and less leprosy. After all, prevention is better than a cure (apologies Dad, for not becoming a doctor!).
As a hydrogeologist, my first job was finding water and drilling boreholes for remote communities in Uganda. Great, rewarding work. However, quite soon I noticed that the boreholes stopped working. Spare parts were unavailable. There was no maintenance budget. No technician. It was never just one thing; it was a whole range of interlinked aspects. That put me on a 25-year journey: from hydrogeologist to systems thinker, from field practitioner to data strategist. I now work with governments, national utilities and district leaders who want to understand how best to provide services that last.
Having been fortunate to have lived in seven, worked in 15+ countries, I thrive on facilitating change across cultures — running a consultancy in Mozambique for a decade, directing WaterAid's technical programme across five South Asian countries, and working as hydrogeology lead with mWater. Now as an associate with Riva, I work at the intersection of water resources, climate change and water and sanitation services. I have shaped climate-resilient strategies with national utilities in Rwanda and Malawi, and drive change through data. I do this with energy, passion and a knack for creating an understanding which lever of the system need to be shifted.